Shipping & Returns


Standard Delivery Timings

  • Processing Time. 3-6 working days 
  • Delivery Schedule. You will be notified either via SMS, WhatsApp or by email of your delivery schedule. Please note that we will do our best to suit your preferences.

We currently do not ship overseas but do write to us and we might be able to work something out. 

Delivery Rates

  • Orders $60 and more - Free delivery for weekdays 10am to 6pm
  • Orders below $60 - A fee of $8 for weekdays 10am to 6pm
  • For any night delivery 6pm to 10pm, a fee of $15
  • For delivery to Jurong Island, Tuas and Changi during weekday 10am to 6pm, a flat rate of $15

Self Collection (NEW UPDATE Aug 2017)

For orders placed using self-collection as a shipping method,  you will receive an email or sms to notify you when it is ready.

Friday - Sunday (12noon - 9pm)

  • The Cafe by HIC
    #01-104, The Centrepoint 176 Orchard Rd Singapore 238843


We hope you will always love our products but it is also possible that you might not. We will try our darnest to make sure it doesn’t happen but if you do not like our goods because of personal taste, we are sorry that we will not be able to replace or refund.

That said, everyone makes mistakes so if it is something from our neligience or a shipping/delivery error, send us a note to We are very nice people and we treat our customers right so we will figure a way to make you happy.

Should you have any further questions, please do not hesitate to email us.